Contrary to erroneous published reports, Random House, Inc. is not offering a *special* refund on A Million Little Pieces.

"It has long been standard Random House Inc. procedure to direct consumers, who want a refund on any of the tens of thousands of books we publish, back to their retail place of purchase, unless they purchased the book directly from us, in which case, we refund it. Yesterday we had 15 calls to our customer service line specific to A Million Little Pieces and fewer than that today."

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